Common Issues and Solutions
Solutions to the most common issues encountered with WB Member Blog. If your problem isn’t listed here, check the FAQ or contact support.
Settings & Configuration
Settings not saving
Symptoms: Changes don’t persist after clicking Save.
Solutions:
Check browser console for JavaScript errors (F12 → Console) Verify you have admin privileges Clear all caches (plugin, server, browser) Disable other plugins temporarily to check for conflicts Try a different browser
Pages not created automatically
Solutions:
Go to Member Blog → Pages Click “Auto Create Pages” button If that fails, create pages manually and assign them Check you have page publishing capability
404 errors on blog pages
Solutions:
Go to Settings → Permalinks Click “Save Changes” (no need to modify anything) This flushes the rewrite rules Clear any caching
Editor Issues
Editor not loading
Symptoms: Blank area where editor should be, or JavaScript errors.
Solutions:
Check browser console for errors Ensure jQuery is loaded (some themes dequeue it) Try switching editor type (Settings → Editor) Disable minification plugins temporarily Check for plugin conflicts (especially page builders)
Media upload not working
Symptoms: Images don’t upload or show errors.
Solutions:
Check file size against limits (both plugin and server) Verify allowed file types in Member Blog settings Check folder permissions (wp-content/uploads must be writable) Verify user role has upload capability Try uploading via WordPress Media Library to isolate the issue
Display Issues
Blog tab not showing in profiles
Solutions:
Verify the user role has blog access Check Member Types restrictions Ensure BuddyPress/BuddyBoss is active Clear all caches Flush permalinks
Shortcode not displaying
Solutions:
Verify shortcode syntax (no typos) Check page is published (not draft) Ensure plugin is activated Try with default theme to rule out theme issues
Styling issues
Solutions:
Clear browser cache Check theme CSS conflicts Add custom CSS in theme customizer Verify CSS files are loading (Network tab in dev tools)
Permission Issues
Member can’t see blog option
Check in order:
Is user’s role in the allowed roles list? If using member types, is user’s type allowed? Is the user logged in? Clear caches and try again
Posts stuck in “Pending Review”
This is normal for Subscribers and Contributors. To approve:
Go to Posts in WordPress admin Find the pending post Click Publish
Or upgrade the user to Author role for auto-publishing.
Performance Issues
Slow page load
Solutions:
Enable caching plugin Optimize images before upload Limit posts per page in settings Check server resources
Features not appearing after enabling
Solutions:
Clear all caches Flush permalinks Hard refresh browser (Ctrl+Shift+R) Check for plugin conflicts
How to Identify Plugin Conflicts
Deactivate all plugins except WB Member Blog Test the feature If it works, reactivate plugins one by one Test after each activation The last plugin activated before failure is likely the conflict
Common conflicts:
Security plugins blocking REST API Optimization plugins breaking JavaScript Page builders conflicting with editors Other posting plugins
Getting Debug Information
When contacting support, enable debug mode temporarily:
// Add to wp-config.php define(‘WP_DEBUG’, true); define(‘WP_DEBUG_LOG’, true);
Then check /wp-content/debug.log for error messages.
Related Docs
FAQ - Frequently asked questions Admin Settings - Configuration reference Quick Setup Guide - Initial setup steps