Get Support
Before opening a ticket
Section titled “Before opening a ticket”Check Common Issues — most pin-button, quota, and expiration problems are covered there with step-by-step fixes.
Priority support (license holders)
Section titled “Priority support (license holders)”If you have an active license, you receive priority email support from the Wbcom Designs team.
- Submit a ticket: wbcomdesigns.com/contact/
- Include your WordPress version, BuddyPress / BuddyBoss version, plugin version (shown in WB Plugins → Sticky Post header), and a description of what you expected vs what happened.
Verify your license is active
Section titled “Verify your license is active”Priority support is tied to a valid license. Check WB Plugins → Sticky Post → License — the status should show Active. If it shows Expired or Not activated, see License Activation.
Custom development
Section titled “Custom development”Need a feature that is not in the plugin? Contact wbcomdesigns.com/hire-us/ to discuss custom work.