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Your Credit Balance (Employer View)

If your site uses the Credit System, this is what you, the employer, see and how the flow works from your side. The admin-side setup is covered in admin-guide/06-credit-system.md.

This doc only applies when: your site admin has enabled the Credit System and you, as an employer, are required to spend credits to post jobs.

Where to See Your Balance

Section titled “Where to See Your Balance”

Open your Employer Dashboard. When the Credit System is enabled, a CREDITS section appears in the dashboard sidebar showing:

  • Balance - your current credit balance.
  • Buy Credits - a link that appears only when the admin has set up a purchase page.

The balance also appears as a banner on the Post a Job form when you’re about to submit, so you don’t have to leave the form to check. A low-balance notice shows when your balance dips below the threshold the admin set.

How Credits Are Spent

Section titled “How Credits Are Spent”

The cost depends on which Board you’re posting to. Different boards can have different per-post prices (admin sets this up).

The sequence:

  1. You start filling the Post a Job form.
  2. The banner at the top reads, e.g., “Posting deducts 1 credit. Balance after: 99 (currently 100).”
  3. You submit the job.
  4. Credits are held - reserved but not yet consumed.
  5. If your site requires admin approval, the credits stay held until the admin acts.
  6. If approved - credits are deducted permanently.
  7. If rejected - held credits are released back to your balance.
  8. If you withdraw the job before approval, held credits are released.

Insufficient Credits

Section titled “Insufficient Credits”

If your balance is below the cost when you try to submit:

  • The submit button is disabled.
  • The banner shows: “This board requires N credits. Your balance: M. Please purchase more credits.”
  • A “Buy Credits” link appears (when the admin has configured a purchase page).

You can save the form as a Draft in this state - your job won’t post, but the form contents are preserved so you don’t have to re-type when you top up.

Buying Credits

Section titled “Buying Credits”

The Buy Credits link sends you to whatever purchase page your admin configured (the admin sets this URL). It could be a checkout page, a pricing page, or any page the admin points it at. The link only appears when that purchase page has been set up.

Complete the purchase the way your admin’s page asks. Once the purchase clears, credits are added to your balance and you can go back to posting your job.

If a payment is still pending (for example a bank transfer), credits are not added until the payment clears - check with your admin if you’ve paid but credits haven’t appeared after a few minutes.

Section titled “Featured Job Upgrades”

If the admin has enabled featured upgrades, you can pay extra credits to promote your job to the top of search results for a configurable duration. The “Featured” toggle appears on the Post a Job form with the credit cost shown next to it.

Featured listings expire automatically after the duration the admin configured (30 days by default). Once a featured job’s window expires, the listing stays - it just loses the boost. To feature it again, post or edit the job and re-enable the Featured toggle.

Transaction Types

Section titled “Transaction Types”

Behind your balance, the Credit System tracks each movement:

Type What it means
Top-up You bought credits (or the admin granted them)
Hold Credits reserved for a pending job
Deduct Credits consumed for an approved job
Refund Credits returned (job rejected or you withdrew)

If you ever dispute a charge, ask your site admin to check the ledger for your account - they can see every top-up, hold, deduction, and refund tied to your balance.

Refunds

Section titled “Refunds”

If you posted a job that turned out to be wrong or got rejected, held credits return automatically. For an already-deducted job that the admin agrees should be refunded, contact your site admin - they can grant credits back to your account manually. Auto-refund of deducted credits is not available because the job has been live and received exposure.

Frequently Asked

Section titled “Frequently Asked”

Do credits expire?

By default no - your balance never expires. Some sites configure this differently (e.g., monthly membership credits that reset each cycle). Check with your admin if you’re on a recurring plan.

Can I gift credits to a colleague at the same company?

Not directly. Credits are per-account. If your colleague is an employer at the same company, they need their own account and their own credits. Contact the admin if you want to share a pool - they can grant credits manually to either account.

I bought credits but they’re not showing.

Wait 1–2 minutes (the dashboard caches balance briefly), then log out and back in. If still missing, send your admin the order number - they can verify the payment landed and grant the credits manually if the automatic flow didn’t fire.

Section titled “Related”