Notification Settings

The Notification Settings tab controls which email and in-app notifications are sent during the service order workflow.

Accessing Notification Settings

Navigate to WP Admin > Woo Sell Services and open the Notifications tab.

Email Notification Toggles

Setting	Email Sent When
Enable Service Email	Gates all non-conversation emails (requirement, delivery, accepted, rejected)
Enable Conversation Email	Gates conversation message emails
Enable Review Notification to Customer	Customer receives a review notification from the vendor

Each toggle enables or disables the corresponding WooCommerce email class. When disabled, no email is sent for that event, but live notifications still work independently.

In-App Notification Settings

Enable Conversation Notification

Turns on the live notification system that creates in-app notification entries for order events. These appear in the My Account > Notifications tab.

Enable Conversation Notification Tab

Shows or hides the Notifications tab in WooCommerce My Account. When disabled, the tab is removed from the account menu but existing notifications remain in the database.

Notification Message Templates

Customize the text displayed in live notifications for each event type:

Key	Event	Default Purpose
notification_title	General	Default notification title
requirement_filled	Requirement submitted	Customer submitted requirements
conversation	New message	New conversation message received
send_final_delivery	Delivery submitted	Vendor submitted a delivery
accepted_final_delivery	Delivery accepted	Customer accepted the delivery
denied_final_delivery	Delivery rejected	Customer rejected the delivery
review_to_service	Review to vendor	Customer left a review for the vendor
review_to_customer	Review to customer	Vendor left a review for the customer
order_update_delivery_date	Delivery date changed	Vendor updated the estimated delivery date

These templates support basic placeholders that are replaced with actual order data when the notification is created.

WooCommerce Email Settings

The 6 email classes also have individual settings in WooCommerce:

1. Navigate to WP Admin > WooCommerce > Settings > Emails
2. Find the Woo Sell Services emails in the list
3. Click Manage on any email to configure:
   • Enable/Disable
   • Subject line
   • Heading text
   • Recipient (for admin-type emails)
   • Email type (HTML, Plain text, or Multipart)

Available Email Classes

Email Class	Recipient	Trigger
WC_Requirement_Order_Email	Customer	Order placed, prompts requirement submission
WC_Requirement_Received_Email	Vendor	Customer submits requirements
WC_Order_Ready_Email	Customer	Vendor submits final delivery
WC_Order_Accepted_Email	Vendor	Customer accepts delivery
WC_Order_Rejected_Email	Admin (configurable)	Customer rejects delivery
WC_Order_Conversation_Email	Customer and/or Vendor	Conversation message (via cron)

The Conversation Email has an additional author_enabled toggle in its WooCommerce settings that controls whether the vendor also receives conversation notification emails.

Email Templates

Email templates can be overridden by copying them from the plugin’s woocommerce/templates/emails/ directory to your theme’s woocommerce/emails/ directory. Both HTML and plain text versions are available for each email.

WPML Translatable Settings

If WPML is active, the following notification settings are registered for translation via wpml-config.xml:

• notice_payment_hold and notice_payment_canceled (custom notices)
• All 9 notification template strings listed above