Quick Start

Create your first service product, purchase it as a customer, and walk through the complete order workflow from requirements to delivery.

Step 1: Create a Service Product

1. Navigate to WP Admin > Products > Add New
2. Enter a product title and description
3. In the Product Data section, check the Service checkbox
4. Set a price in the General tab
5. Optionally set an Estimate Time (in days) for the expected delivery duration
6. Scroll down to the Service Requirement Questions meta box
7. Add requirement fields that customers must fill out:
   • Textbox — single-line text input
   • Textarea — multi-line text area
   • WYSIWYG Editor — rich text editor
   • File Upload — file attachment
   • Dropdown — single-select dropdown
   • Multi-Select — multi-option dropdown
   • Radio Button — single-choice selection
8. Mark fields as required or optional
9. Use drag-and-drop to reorder fields
10. Click Publish

Step 2: Set Up the Service Detail Page

1. Navigate to WP Admin > Pages > Add New
2. Add the shortcode [wss_services_shortcode]
3. Publish the page
4. Go to WP Admin > Woo Sell Services > General Settings
5. Select this page as the Service Order Page

Step 3: Purchase the Service

1. Visit your shop page and find the service product
2. Add it to cart (service products are limited to quantity 1)
3. Complete checkout (guests will see a notice that an account is required)
4. If the order contains a single service and no other products, you are redirected to fill out the requirement form
5. Complete all required fields and submit

The order status changes from Waiting For Requirement to Work In Progress.

Step 4: Vendor Responds

The vendor sees the order in their dashboard:

• WP Admin > WooCommerce > Orders (for admin/single-vendor)
• Dokan/WCFM/WC Vendors dashboard (for multi-vendor setups)

The vendor can:

1. View submitted requirements
2. Send messages through the conversation tab
3. Attach files to messages
4. Update the estimated delivery date if needed
5. Submit a final delivery when work is complete

Step 5: Customer Reviews Delivery

When the vendor submits a final delivery:

1. The order status changes to Waiting For Approval
2. The customer receives a notification
3. The customer reviews the delivery and either:
   • Accepts — order moves to Waiting For Review, WooCommerce order marked completed
   • Rejects — order returns to Work In Progress for revision

Step 6: Leave Reviews

After the delivery is accepted, both parties can leave star ratings and reviews. Once a review is submitted, the service status moves to Order Complete. If WooCommerce review sync is enabled, service reviews also appear on the product page.

What to Configure Next

• Email Notifications — customize the 6 email templates sent during the workflow
• Live Notifications — enable in-app notifications for real-time updates
• Webhooks — connect external services to order events
• Appearance — customize 8 color settings to match your theme