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Frequently Asked Questions

Find quick answers by topic.


License activation, renewals, updates, site limits

Colors, fonts, header, footer, sidebar, logo, CSS

BuddyPress, WooCommerce, LearnDash, Elementor, caching

Members, groups, profiles, activity, template packs

Shop, cart, checkout, products, extensions

Speed, caching, memory, hosting, optimization

Mobile menu, breakpoints, responsive issues

Child themes, hooks, templates, custom code


Question Quick Answer
How do I activate my license? Customize > Theme License > Enter key > Activate
How do I build a homepage? Pages > Add New with block patterns, then Settings > Reading > A static page
How do I add a menu? Appearance > Menus > assign to a header location
How do I change colors? Customize > Site Skin > Color Scheme
How do I enable dark mode? Customize > Skin > Enable Dark Mode > Yes
How do I show cart icon? Customize > Site Header > Header Elements > Site Cart
Why is my site slow? Install caching plugin + optimize images
My changes aren’t showing? Click Publish, then clear plugin + browser cache
Members page shows 404? Settings > Permalinks > Save Changes

  1. Search documentation at docs.wbcomdesigns.com
  2. Check troubleshooting at Troubleshooting Guide
  3. Contact support at support@wbcomdesigns.com

See Before Contacting Support to gather:

  • WordPress and theme versions
  • Screenshot of issue
  • Steps to reproduce
  • Site Health info

New to BuddyX Pro?

  1. Installation Guide
  2. Quick Start
  3. Choose Your Path

Support: support@wbcomdesigns.com